Site Inspections and IT Health Reports
Let’s face it, most of us expect our technology to “just work” so we don’t often pay close attention to the details of our IT environment. Unfortunately, as support professionals, many of the issues we encounter result from a lack of oversight so we know that it pays to have someone keeping a regular eye on things. The best technology professionals understand the aspects of your business and how you use technology every day to accomplish your goals. At Information Synergy we take the time to understand your business environment with our introductory site inspections so if a problem does arise we are well prepared. In addition to our introductory site inspections Information Synergy’s technical team have developed a number of proactive low-cost IT health check and maintenance services so you can have the re-assurance of regular attention to your technology and reduce operational risk.
Sometimes problems are better investigated and rectified whilst we are physically at your office. This allows us to move around from computer to computer and discuss problems with your staff. Information Synergy consultants are happy to come to your office whenever and wherever you need us.
Instant Remote Support
When you need help with your technology quickly then there’s no substitute for having quality remote support available. Information Synergy uses the latest remote support tools to ensure a simple no-fuss connection to your PC or mobile device so that we can start on the resolution of your issues in only a few minutes. We pride ourselves on getting you back up and operational as fast as possible.